5. Contact Information
This page provides the official contact information for Monroe & Mae Vancouver.
Store details
Store name: Monroe & Mae Vancouver
Website: monroeandmae.com
Customer support email: info@monroeandmae.com
Customer service
If you have questions about your order, shipping, returns, sizing, payments or any other matter, please contact our customer support team at:
To help us respond as quickly as possible, please include:
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Your full name
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Your order number, if applicable
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The email address used to place your order
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A clear description of your question or concern
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Relevant photos if your message relates to a product issue
Response times
We aim to respond to all enquiries as quickly as possible.
Please keep in mind that response times may be longer during busy periods, promotional sales and Canadian public holidays.
Our customer service approach
At Monroe & Mae Vancouver, we are committed to providing clear, fair and helpful customer service.
If you experience an issue with your order, please contact us first. Our customer support team will review the situation carefully and work with you to find a suitable solution.
Important notice
The information provided on our website is intended for general shopping and product-information purposes.
We make every reasonable effort to ensure that the information on our website is accurate and up to date. However, errors or outdated information may occasionally occur.
If you notice any incorrect information, please contact us at: